Cashback Faq

CashBack: Your Top Questions Answered

Buy from any brand that runs CashBack and a reward comes your way simply for checking out. You pick the form: store credit or a prepaid award card. Read through the answers below to see how it all works.

So, what exactly is CashBack?

Stores like to thank their shoppers. CashBack is an easy way for a store to hand you a reward, either credit for their site or a prepaid award card, in return for buying from them.

How do I claim my CashBack?

Keep an eye on your inbox. Once a purchase qualifies, an email will land with the steps to claim your CashBack. Fill out the CashBack redemption form, then choose the way you'd like to receive it. Based on the store you bought from, your reward may come as a Prepaid Award Card or as credit to that merchant's store.

Why do I have to wait before getting my CashBack?

We believe you, honestly. Still, to keep scammers from gaming the CashBack program, a waiting period that mirrors the merchant's return or refund window is commonly applied. Look at your merchant's own terms to learn whether a wait applies and how long it lasts.

When will my bonus store credit arrive?

The moment you confirm your choice, we'll share the details of your store credit. When the brand you bought from has a return window, your credit might be held for a while before you can use it, and that differs from one merchant to another. Check the terms of your specific merchant to find out whether a wait applies and for how long.

How can I spend my bonus store credit?

Shop for whatever you like on the merchant's site, then type your store credit number in at checkout. Make sure the email address you use matches the one from your original purchase.

How do I find my bonus store credit?

After you pick a bonus store credit, an email with the specifics of your choice will be sent to you. Can't find it? Write to contact@realmenofficial.com and include your exact CashBack information, and our team will track down your bonus store credit.

When will my Prepaid Award Card arrive?

Right after you confirm your choice, you'll get the details for your Prepaid Award Card. Should the merchant impose a return window, expect a wait of as many as 60 days before the card is ready to spend. Review your merchant's own terms to see if a wait applies and how long it runs.

Where is this Prepaid Award Card accepted?

Your Prepaid Award Card works at nearly any merchant that takes the payment network shown on the card, with a few limited exceptions. Buying online or walking into a shop, the card gives you the freedom and ease you're after.

How do I find my Prepaid Award Card?

After you choose a Prepaid Award Card, you'll get an email covering the details of your choice, plus a secure link to view your card. If that email is missing, message contact@realmenofficial.com and add your exact CashBack information, and we'll track down your Prepaid Award Card.

How do I see the balance on my Prepaid Award Card?

After you choose a Prepaid Award Card, a secure link to your card information will be emailed to you. To find out your balance, send a note to contact@realmenofficial.com that includes the final four digits of your Prepaid Award Card.

My Prepaid Award Card got declined. What should I do?

Think of this card as a debit card: a purchase only goes through when the balance covers it. Confirm that the balance on your card is higher than the amount you're trying to spend. Then verify the card number, name, and address you entered are right. Still stuck? Email contact@realmenofficial.com and include everything about the charge, and we'll gladly step in!